Frequently Asked Questions
How do
I install CRP Gen on my PC?
Detailed, step-by-step instructions can be found by clicking here.
How do I
license CRP Gen? Download and install the software on the PC that you plan to use when printing
the completed forms. Start CRP Gen, then go to the "Setup -> Acquire License" screen to
enter your name, address, Minnesota Landlord ID number and credit card information. Click "Send"
to encrypt this data and send it to our payment processing server. Once your information is validated, the
software will be activated and you will be able to generate and print completed Certificates of Rent Paid for
your tenants.
Can I
try CRP Gen before I license it?
A trial version of CRP Gen can be easily downloaded from this web site. The trial version will have all
features turned on with the exception that you will NOT be able to print any completed CRPs.
Once you acquire a license for the software, the Print functionality will be enabled.
What
is my Minnesota Landlord ID number?
The Minnesota Department of Revenue assigns all landlords and managing agents with a Landlord ID number. This
number can be found on the mailing label of the materials that you received from the Minnesota DOR regarding this
year's CRP.
Help and Support
If you have questions or require additional assistance with CRP Gen, email your question(s) to us
at support@smartrakgroup.com.
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