Frequently Asked Questions
 How do
I install RC Gen on my PC?
Detailed, step-by-step instructions can be found by clicking here.
How do I
license RC Gen?
Download and install the software on the PC that you plan to use when printing
the completed forms. Start RC Gen, then go to the "Setup -> Acquire License" screen to
enter your name, address, the type of license you want and
your credit card information. Click "Send"
to encrypt this data and send it to our payment processing server. Once your information is validated, the
software will be activated and you will be able to generate and print completed Rent
Certificates for
your tenants.
Can I
try RC Gen before I license it?
A trial version of RC Gen can be easily downloaded from this web site. The trial version will have all
features turned on with the exception that you will NOT be able to print any completed RCs.
Once you acquire a license for the software, the Print functionality will be enabled.
Help and Support
If you have questions or require additional assistance with RC Gen, email your question(s) to us
at support@smartrakgroup.com.
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